Category: Marketing


A Practical Definition for Small Business OwnersWhat is the definition of marketing? It seems like everyone has a different answer, but when it comes down to it, it’s YOUR answer that is most important. That’s because you are the one who has to determine whether or not your marketing is working; whether it is producing a positive return on investment.

As a business owner you may also be working with a business or marketing coach who is assisting you with developing your marketing plan, developing marketing campaigns and then understanding what results you’re getting and what they mean for your business.

You might attend a marketing seminar or read a business book. You might even talk to your cousin’s husband’s brother’s father who just happens to be a successful CEO.

Regardless of who you turn to for expert guidance on marketing and other aspects of building your business, it’s important to understand how you define marketing and how they define marketing so that you’re always comparing apples to apples.

What Marketing ISN’T

Before we go into what marketing IS, let’s talk a bit about what it isn’t. Marketing isn’t your website; although your website is a part of your marketing. It isn’t advertising, although advertising also happens to be part of the marketing process for many companies.

Further more, marketing isn’t direct mail, ads, flyers, brochures, yellow pages, seminars, business cards, your logo or any other such thing. These items are all things you may (or may not) use during the process of marketing, but they are decidedly not marketing in and of themselves.

What Marketing IS

Marketing is the process by which you acquire and retain customers. It involves the process of reaching out to your target audience to introduce them to your business and make them aware that you exist.

It involves the process of informing those prospective customers that you know and understand their fears, frustrations and desires; that you have developed a solution that they can rely on and that your solution is better than the other available options for a variety of reasons.

Marketing is the process through which prospects are integrated into your business and become customers for the first time; and it’s the process by which pre-existing customers are communicated with, supported and, ultimately, sold to on an on-going basis.

Marketing, as it turns out, is a fancy word for sales.

Yes, You Need Marketing To Survive

Even if your business relies completely on word-of-mouth referrals to acquire new business and even if customers come back to do business with you again and again without you having to so much as lift a finger, it’s because of marketing.

Marketing is about how you communicate with your prospects and customers. It’s about how you talk to them (instead of “at” them) before, during and after the process of selling to them.

Ultimately, marketing is about you. It’s about making the process of researching and purchasing a product or service fun and enjoyable.

Do it well and people really will beat a path to your door. Do it poorly and your business will be like that old tree, falling down in the forest with no one to hear.

Definition of Marketing MixGetting the marketing mix right for your product or service means you are covering all of the important bases in your marketing campaign. Here is a definition of marketing mix and a description of its main components.

The term marketing mix refers to the primary elements that must be attended to in order to properly market a product. Also known as The 4 Ps of Marketing, the marketing mix is a very useful, if a bit general, guideline for understanding the fundamentals of what makes a good marketing campaign. Here is a brief description of each component of the 4 Ps of the marketing mix.

Product: The marketing mix concept has its roots in the 1950s U.S. corporate marketing world, and the practice of marketing has obviously evolved tremendously since this term was invented. One of the changes is that there are a lot more services available nowadays, such as those available online. Also, the distinction between product and service has become more blurry (e.g., is a Web-based software application a product or a service?). Either way, product here refers to products or services. The product you offer needs to be able to meet a specific, existing market demand. Or, you need to be able to create a market niche through building a strong brand.

Price: The price you set for your offering plays a large role in its marketability. Pricing for offerings that are more commonly available in the market is more elastic, meaning that unit sales will go up or down more responsively in response to price changes. By contrast, those products that have a generally more limited availability in the market (but with strong demand) are more inelastic, meaning that price changes will not affect unit sales very much. The price elasticity of your offering can be determined through various market testing techniques.

Place: This term really refers to any way that the customer can obtain a product. Provision of a product can occur via any number of distribution channels, such as in a retail store, through the mail, via downloadable files, on a cruise ship, in a hair salon, etc. The ease and options through which you can make your product available to your customers will have an effect on your sales volume.

Promotion: Promotion is concerned with any vehicle you employ for getting people to know more about your offering. Advertising, public relations, point-of-sale displays, and word-of-mouth promotion are all traditional ways for promotion. Promotion can be seen as a way of closing the information gap between would-be sellers and would-be buyers. Your choice of a promotional strategy will be dependent upon your budget, the type of offering you are selling, and availability of said promotional vehicle.

Marketing has come a long way from the 4 Ps of yesteryear, and yet understanding this marketing mix is for your product remains very relevant today. The marketing mix serves as an excellent touchstone for continually checking that you are covering all of the bases in your marketing campaign.

Door Hangers Are Helpful

Door Hangers Are HelpfulOccasionally the main purpose behind the evolution of door hangers was to stop uncanny visitors who would disturb at odd hours. People to avoid the disturbances would hang out a door hanger on the door knobs but now the they have developed into something which is quite different from others. Nowadays they are not just seen as a `Do not disturb’ sign but have evolved as a trendsetters for market campaigning tools.

Printing them is very cheap and is quiet affordable as compared to the ads put on by the companies. With the increasing inflation in this world and the ever increasing economic crisis going on, the major companies are taking on the work and lowering their budgets by shifting to door hangers which are an excellent market tools. These are very easy to create and are affordable and tend to show messages so as to create impression on the people’s mind and target the audience who appreciate the efforts.

They work perfectly when it comes to strategically target the consumers at their home. With simple messages which are recognizable enough door hangers work as best marketing tools. Remember that they not only reflect your personality but also how you do your work and how your company performance is, so therefore try to work as best as possible and make colorful door hangers.

From a business point of view, the door hanger needs to be made with important points regarding the company and its work. Moreover, they are more audience friendly and tend to pull more crowd than anyone else. The first thing whenever you enter a house do is the door that you look at and you are sure of the fact that some client will take a look at the them and would like to work under your company or take your services.

They are easily made out by people and are quiet easy to use. You just need to know the facts of how to make use of them as per the market issues. The slogans written on them should be very attractive and you should use dark colors to write the slogans so that people tend to look at them at the first sight and the first impression is based off their first glance and can leave a very lasting impression if the audience is quickly captured by the slogan.

Marketing Ideas for Reduced Budgets

Marketing Ideas for Reduced BudgetsNot all companies can afford having a dedicated marketing department or a large marketing budget. For companies that have reduced marketing budgets the following tips will help them position their image and their brand without large expenditures.

  1. Create a Service Culture – Marketing does not necessarily have to cost a lot. One of the most important tips for reduced and limited budgets is to create a service culture. Employees, who are the face and officially represent a business, have to communicate great messages through phone calls or direct presentations. Employees have to be consistent and well trained. Without a doubt this is a very positive factor that will keep a business in the mind of the consumer. If the client is satisfied with the way he is treated and served he will return and will become a loyal customer.
  2. Referrals – Referral marketing is usually very successful. For this reason, it is recommended that companies create a positive environment and excellence in all that they do, so that customers refer the business to friends and family. Referrals do not cost, it is probably the cheapest way of doing marketing, but also the hardest to be successful at.
  3. Online referrals – Referrals are also critical and very important online. A company’s marketing strategy has to consider all possible channels for referrals, including online. Social networking is the key for the success in many marketing areas. Companies should include all their activities as much as possible in social media. Connect with people and encourage them to talk about your company, its products and the services that it provides. Thanks to this online strategy businesses can now reach more people at a lower cost.
  4. Follow people in social media. Companies should not neglect the people that are being followed and its followers through social media. In other words, companies should focus in the follow up of opinions and general postings by users in social media and should answer back questions to keep clients up to date. For this strategy consider the success and the use of micro-blogging. There are many social media, learn about them and choose the ones that you believe will help you the most in achieving the goals of your company.
  5. Create and nurture groups. Creating groups and online communities is important. Use social networking to strengthen communities and online groups of people interested in your products and / or services. Search for communities that would be interested in information and activities related to your business and in which you can interact with group members.

Content Marketing – A Trend for 2011

Content Marketing - A Trend for 2011In 2011 companies will have to focus their promotional and marketing strategies in creating content that will attract consumers in a natural way, instead of continuing to promote their products and services with simple ads that interrupt their activities, which attract consumers less and less. Consumers do not want to be watching a movie and be interrupted constantly with ads.

Attractive content are branded tactics created with a company’s brand name (ads, videos in YouTube, online games, Facebook pages and mobile apps) in which the end consumers want to be part off and actively participate, they want to engage with the product and the way its promoted and sold. The content has to be entertaining, fun, informative, functional or capable of satisfying the needs of the client without interrupting the activity of the user.

In Social Media it has become very obvious the power of sponsored content or “earned media”. In the United States, three out of four companies that are engaged in social media use content marketing in their campaigns, according to studies performed by King Fish Media and Hubspot. “Earned Media” is also knows as free media or publicity gained though promotional efforts other than advertising and includes news articles or shows, letters to the editor, editorials and polls on television and internet.

Advertising agencies and professional publicists have always tried to create ads that are effective and edgy, but in this day and age the traditional advertising model is no longer performing. To achieve creating content that is attractive and that properly markets a product or service, it has to be unique, useful, properly executed, fun and within context of the channel used to be promoted. Companies and their executives now really have to think outside the box and work harder to find out what the client wants and not what the business thinks the client is looking for.

The ideas for content marketing should be based on the behavior, the attitude and the lifestyle of the consumers. This new marketing idea implies going from just selling a product to identifying and solving the needs of the clients and giving them what they want. Companies need to ask themselves what they can do for their client not only what they can sell to them. This new marketing trend will make use of research to find out what, when and how the consumer wants a product or a service. Successful marketing campaigns will make use of creating emotions as they promote their products and services through content marketing.

Car Wash for the Big Fish

Car Wash for the Big FishAs in any business, a car wash is no exception to falling on rough times in downed economic patches. While a car wash is adept to providing service, conventional wisdom points to the need for consumers either not equipped or motivated to clean their own vehicles. What if; however, there is an opportunity for an unlimited supply of business for a detail shop with the possibility to add service to customers for an extended period of time?

The proposal consists of a marketing strategy involving local car dealerships and car cleaning services. While some dealerships have a detail department, these departments are generally small and only needed with a used trade-in or when a car is ready to be sold. A representative from a local wash could speak with a dealer representative setting a new standard that proves beneficial to both companies.

The proposal for the dealership is to supply all dealership washing and detailing needs. In other words, the dealership shows up any time to what amounts to be an efficient, time-effective wash and detail for a largely discounted monthly fee. The dealership has a second incentive for this deal that passes to their customers. The purchase of their new or used vehicle would be stocked with a yearlong (52 weeks) support of washes available at any of the car wash locations around the city. The dealership would be able to use this support and service as a selling point for their customers.

The proposal for the car wash is a nearly unlimited amount of customers year-round. The service provided would be more than enough to turn large profits and allow for dual advertisement in both the dealership and the wash location. These services tend to slow down slightly during winter months; however, with a deal like this in place, there would be no problem generating business in these less than stellar months. The biggest attraction for the wash; however, is the incentive to provide great service to the customers that recently purchased a vehicle, gave the free detail service a shot, and returned after their subscription expired.

The incentives range far and wide and would potentially raise business for both parties. Many different deals could be attached to this proposal in an effort to avoid a one size fits all mentality. The possibilities are nearly endless considering the amount of dealerships and styles of car wash in the country. The proposal would revolutionize the way people think about car washes and would ensure better business for both parties.

At the time this article was written, the author works at a detailing shop. From experience and seeing many dealerships with one or two workers in a detailing department, this proposal almost seems like a home-run from the beginning. Both businesses can benefit and work together to ensure customer service for years to come.

Retaining Customers Through Effective Marketing

Retaining Customers In today’s economy, business owners have to do all they can to retain customers and seek out new ones. One way to do that is to use online marketing, such as email. This is a delicate process, however, since people can as easily be turned off by your message as they are interested, depending on how it is presented.

One of the biggest considerations in online marketing is the frequency of emails you send and their relevancy. Here’s some more information to consider when crafting an online marketing plan.

Use your email marketing to focus your customers. Don’t be vague in your message. Spell out clearly what you want them to know about your business and what steps you want them to take. Don’t cloud the issue by using unnecessary call to action buttons, particularly if you have multiple calls to action.

Doing so can create a lot of confusion for the customer when they read your email. Don’t hesitate to have just one call to action that is repeated several times. Keep the subject of the email focused. Don’t use multiple subjects within one email. That way you can define what your message is in the email and your customer will have no doubts. If you place multiple messages in an email you increase the chance that your customer will get confuse and just delete your efforts.

Plan a design for your emails and stick with it. If you send out five emails a month and each looks different than the last, no one will connect them. Your potential customers will become confused as to what you position is and what you are selling. Stay consistent for the best results. When you send out emails be sure to use Personalized URLS. This will customize your email and help save it from being lost among other generic looking emails they might receive.

Customers are more likely to open it if it looks personalized. Lastly, always take stock in your efforts. Review your email statistics and proceed accordingly. Try using A/B testing with multiple user groups. Do a series of tests and review your findings. Base future email marketing efforts on that information.

Benefits of an Outdoor Kiosk

Benefits of an Outdoor KioskNowadays, an outdoor kiosk used to provide various services and also serve as a point of sale has become ubiquitous. These are detached, interface based, automated systems which can be used to access information or facilitate business transactions of the sale of a variety of products. They comprise a computer and a touch screen monitor, and are unlike usual computers because they have a defined function and are proposed to be used by the common public. An outdoor kiosk is most suitable when placed in areas frequented by people and facilitates the entry of information by customers by way of an input set-up like touch screen and keyboards.

A kiosk placed outdoor is usually enclosed securely and has a variety of components like a communication apparatus, speakers and amplifiers, a keyboard and sensors to offer an idyllic interface experience for all those who use the kiosk. These kiosks are equipped to function independently, without any support from the business’ personnel. These make up the main aspects of any outdoor kiosk.

Such kiosks can offer loads of benefits to the public. These kiosks have been designed to meet specific expectations from the public. They offer them practical help by cutting down on unnecessary waiting periods common in many government bureaus. The public need not be computer literate to make use of kiosks as they don’t call for any particular preparation for being utilized. An outdoor kiosk can be gainfully situated at locales with a low computer usage to help people with no internet access avail different services.

An outdoor kiosk is extremely proficient and can comprehend virtually any instruction right away. These kiosks can give the public an improved experience and free them from the exasperation of being incapable of conveying their requests. People can carry out the particular tasks they want to. They don’t need to come back again on account of long waiting periods or decreased staff numbers.

Such kiosks are easy to hire. They can help reduce financial constraints by reducing the requirement for extra staff. They can make use of resources more efficiently. Kiosks can be used as an instrument for improving outside service and engender a well-organized internal system. An outdoor kiosk can ensure an increase in the rate of return. This means that by reducing the spending on additional staff, and increasing the profits at the same time can be possible by using outdoor kiosks.

Kiosk for Sale – A Guide

Kiosk for Sale - A GuideNowadays, a kiosk for sale can be found at many online sites. Kiosks are used for remote transactions of commodities and various other services. Kiosks are detached, interaction based computerized systems that are used for providing information or enabling transactions for the sale of various products. Kiosks include a computer and a display monitor, and are different from a normal computer given that it is produced for a precise reason and is intended for use by public. Kiosks are frequently found near high-traffic regions and take customer information entry by means of an input contrivance for example touch screens or keyboards.

Finding the right kiosk for sale requires one to know the various components. It generally includes an enclosed space having various modules like communication contrivances, loudspeakers and amplifiers, and keyboards and trackballs, to provide an ideal interface experience to the users of the kiosk. These kiosks are capable of fully functioning without any assistance from the organization’s staff.

A kiosk is used to facilitate many business dealings at the spot of the sale. These kiosks accept many forms of reimbursement. Such kiosks are more often than not used to generate income by generally enhancing traffic flow in addition to providing various customer services. Picking up kiosk for sale can help improve sales and reduce expenses for any business.

Any small enterprise can benefit a lot by looking for a kiosk for sale and buying it cheap. The very features of these kiosks make them able to meet precise public expectations. Kiosks offer citizens a hands-on assurance. Everybody must have endured the prolonged waits at government agencies. Kiosks can cut down on all these unnecessary wastage of time. The public doesn’t have to be tech-savvy to use these since they don’t need any specific preparations for being used. These can be advantageously positioned at sites where people who don’t have access to internet can use them to avail of various services.

There are many benefits of buying a kiosk for sale. These kiosks can undertake many transactions concurrently and generate more proceeds in a decreased amount of time. Kiosks are very efficient and can understand almost any command instantaneously. A kiosk can enhance the public’s experience, as they can be free from the annoyance of being unable to convey their requirements. People can accomplish the precise task they wanted to finish. There is no need for having to come back on another occasion because of the waiting period or reduced staff strength.

How To Choose The Best Label Printing Services

How To Choose The Best Label Printing ServicesAre you in charge of providing for the labels of your products? If yes then you probably know that there is more to it than just writing the right product information on each label. You must also make sure that the labels are durable enough to be handled by human hands on a daily basis. This means the print would not easily fade or the label would not be easily removed. This is why you need to choose the best label printing services that you can find.

Just like with the quality of your product, if you are aiming for a high quality, your labels should also reflect that dedication. For example, if your wine bottle contains a high priced wine, its label must also look and feel quality, and if oftentimes, also expensive. But your label printing need not really be expensive. By finding the right services that creates a balance between quality and price, you will surely have the best partner for all your printing needs.

And that is why I have listed here some of the factors that you should be looking for if you want expert label printing services to help you with your specific requirements.

1. Does it have a 7 step quality control process?

Quality control is very important in every service, the same goes with product label printing. Look for a printing company that starts this checking process from the moment they receive your order, throughout the printing stage, and up to the packaging and delivery of the final output. You can see their dedication to the quality of their service and products by the updates that they give you, and also through their openness to your requests and queries.

2. Request for client testimonials.

If your printer is confident with their service, they would readily provide you with some testimonials from their previous clients. When possible, it would be best if you could verify these testimonials by contacting these clients. Ask them personally what they think of the printing company including their experiences. This is probably the best way that you can get a good idea regarding the reputation of that printer.

3. Inquire if they actually specialize on your specific product label requirements.

It is easy for any printing service to say yes that they know how to provide for your product label needs. To ensure that they are telling the truth, what you can do is to request for some sample labels, exactly something like the ones that you really need.

4. How much experience do they have in the industry?

Look for a printer that has been in the business or in the industry as a whole, for at least a decade. Because this is a long enough time for you to be confident that they know what they are doing and that they can really deliver on their promises.

These are just some of the factors that you should be looking for when you need the best label printing services. Do not always go for the cheapest rates. Evaluate first if the price is commensurate to the quality of their service and their outputs.

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